HHLS focus group – feedback on NHS services

HHLS focus group – feedback on NHS services

6 March 2020

We were delighted to welcome Hannah and Rachael from the NHS Kingston & Richmond Clinical Commissioning Groups to meet with clients and hear their views on using local health services. This was an informal discussion over lunch on their experiences with GP practices, pharmacies and hospitals. Thank you to our clients for being very open and forthcoming about their challenges, giving examples of things that work well and suggesting areas for improvement.

Having to connect clients with local services almost every day, our HHLS staff are very pleased that their voices are heard and hope the feedback given will enable better services for the whole community.

 

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