Service User Involvement and Peer Mentoring

Our Service User Involvement group and Peer Mentoring Programme has now been running at SPEAR since 2016.

Our Service User Involvement Group

All SPEAR clients from across our different services are invited to be part of the Service User Involvement Group.  They are involved in many areas such as giving feedback on SPEAR’s  services, volunteering and assisting at events and other activities.  Our Service User Involvement Group ensures the voice of our clients is heard.  In addition, through meeting others who have been through similar experiences to themselves, they can gain support and understanding and friendship too.

Peer Mentoring

Since 2016 there have been 8 Peer Mentors at SPEAR.  3 are qualified and 5 have finished their course (which they started in September 2017) and are awaiting assessment.  This course is accredited by OCN (Open College Network), Level 2 and the course took part at Richmond and Hillcroft Adult College (RHAC).  Once trained, Peer Mentors go on to offer peer to peer support to others who have been through the same as them.  In May 2018 we will start recruiting for the next group of Peer Mentors ready to start again in September 2018

Two of the three qualified Peer Mentors have now been employed by SPEAR.  In addition, another SPEAR client (who was not on the Peer Mentor course) has been employed by SPEAR.  Having people who have experienced homelessness themselves employed at SPEAR, is something SPEAR continues to encourage and is part of SPEAR’s strategic aims.

5 of our  Peer Mentors are now linked into one of the SPEARs staff teams, including Fundraising, Homeless Healthlink and Outreach.  This means they benefit from hands on experience in a variety of roles from presenting and being an Ambassador at schools, colleges or community groups, to helping support clients.

SPEAR Clients Involved in our 30th Anniversary Event

Being our 30th Anniversary year in 2017, we held a big client daytime event in June for our SPEAR clients to celebrate the transformation of lives.  Around 70 clients attended this celebration which involved a singing workshop, wonderful buffet, complementary therapy treatments and a performance to the clients called ‘Spotlight on SPEAR’, ‘Homelessness on Film’ and ‘Celebrating SPEAR client success’.

In the evening too we held an event for our supporters and volunteers with around 140 guests.  Our clients played key roles; reading poetry, telling their story, showing their film and also helping back-stage and on the front of house.  This was a special event involving Clients, Staff, Trustees Volunteers and also sponsors.

Events our Service User Involvement Group and some other SPEAR clients have been involved in, In 2017 – 18

11 clients from our Service User Involvement group became qualified First Aiders (6 of these were Peer Mentors) and 5 of them were SPEAR clients from different services and hostels.

Around 37 clients attended our SPEAR Christmas party

Clients from our Hostel helped excavate and clean up the land at Old Deer Park in Richmond

Day trip to Kew Gardens and a day trip to Barnes Wetlands Centre.

Boat trip to Hampton Court and a palace tour

Rounders – playing against CGL – a local charity who also played with staff and service users.

Rugby tournament – St George.  This is SPEAR’s biggest annual fundraiser and SPEAR field a staff and SPEAR client team to play against the other corporate teams.

Local fairs including Kew, Hands Fair – Twickenham, Barnes, Hampton Hill.  Clients helped on the stall, gave leaflets out and talked to people about SPEAR.

Ambassadors – giving presentations in schools and community groups.

Service User Forum Involvement  at St George’s Health Trust – SPEAR clients gave input into redeveloping services with an aim of improving them.  They gave input.

Partnership with Leonard Cheshire’s ‘Can Do’ partnership who donated SPEAR Christmas gifts and visited for the day with their service users too and together we wrapped presents and shared stories.

Click here to watch a pictorial review of our 30th event

This project has been made possible by charitable funding from City Bridge Trust (the City of London Corporation’s charitable funder), Heathrow Community Fund and Postcode Community Trust. Postcode Community Trust is a grant-giving charity funded entirely by players of People’s Postcode Lottery. Our project received £15,000 from the Trust to support people experiencing homelessness in the local community to get active, improve their health, build confidence and find new skills.