Report yourself / someone rough sleeping
If you have nowhere to stay tonight or are sleeping on the streets, in your car or on public transport, the best way to get help is to make an alert through Streetlink. Streetlink is a centralised system which ensures that the information concerning your rough sleeping status is passed to the correct local outreach team who can then find you and offer support.
Click the button above or call 0300 500 0914 to raise an alert.
You will need to share details about where you are rough sleeping, what you look like and what clothes you are wearing
In an emergency, if you can’t keep yourself safe, are under 18, or accompanied by someone under 18, call 999.
For non-emergency: Police – call 101, NHS – call 111.
Please note that SPEAR do not provide emergency or direct access accommodation. Our accommodation is for those who have been verified as rough sleeping by our street outreach teams, as part of their pathway off the street.
Sofa surfing or facing eviction
If you believe you will be street homeless within eight weeks, due to an eviction or sofa surfing, make a homelessness application with your local council (you should also do this if you are rough sleeping).
You can make a homeless application online, or contact housing options directly:
Civic Centre
44 York Street
Twickenham
TW1 3BZ
Phone: 020 8891 7409
Email: housingadvice@richmond.gov.uk
Website: https://www.richmond.gov.uk/services/housing/homelessness
Guildhall 2
St. James’s Road
Kingston
KT1 1EU
Phone: 020 8547 5000
Website: https://beta.kingston.gov.uk/housing/help-if-you-are-homeless-or-becoming-homeless/
Housing Customer Centre
90 Putney Bridge Road
London
SW18 1HR
Merton Civic Centre
London Road
Morden
SM4 5DX
Phone: 020 8545 3619
Website: https://www.merton.gov.uk/council-tax-benefits-and-housing/homelessness
Sutton Central Library
St Nicholas Way
Sutton
SM1 1EA
Phone: 020 8770 5000
Website: https://www.sutton.gov.uk/housing
Housing Options Service
Tower Hamlets Town Hall
160 Whitechapel Road
London
E1 1BJ
Phone: 020 7364 7474
Email: homeless@towerhamlets.gov.uk
Website: https://www.towerhamlets.gov.uk/lgnl/housing/housing_options_service/housing_options_service.aspx
Local homeless support
Richmond
The Vineyard Community Centre
Richmond
TW10 6AQ
Monday to Friday, 9am to 11am
Showers, meals, support
Phone: 020 8439 9735
Sutton
Sutton Night Watch
35 Manor Road
Wallington
SM6 0BW
Phone: 020 8669 9920
Kingston
KCAH (Kingston Churches Action on Homelessness)
St. Peter’s Church Hall
London Road
Kingston upon Thames
KT2 6QL
Phone: 020 8255 7400
Merton
Faith in Action
Salvation Army Hall
109 Kingston Road
SW19 1LT
Phone: 07843 280419
Expert housing advice
Shelter – provides free advice, support and legal services regarding housing and homelessness.
Free helpline: 0808 800 4444
Monday to Friday, 8am to 6pm
Website: https://england.shelter.org.uk/housing_advice
Young people aged 18-25
Centrepoint – the UK’s leading youth homelessness charity
Phone: 0800 800 0661
Website: https://centrepoint.org.uk/
Depaul UK – support young people experiencing, or at risk of, homelessness
Phone: 020 7939 1220
Website: www.depaul.org.uk/
New Horizon Youth Centre – support young people across London facing homelessness
Phone: 020 7388 5560
Website: www.nhyouthcentre.org.uk
Domestic abuse
Refuge National Domestic Abuse Helpline
Phone: 0808 2000 247
Website: www.refuge.org.uk
LGBTQ+
Stonewall Housing – support LGBTQ+ people who are experiencing homelessness
Phone: 0800 6404 404
Website: www.stonewallhousing.org