Resettlement & Support Worker


The Role

As a Resettlement and Support Worker, you will be part of a professional and experienced team and will be responsible and accountable for the provision of hostel-based services and the effective co-ordination of support to rough sleepers with complex needs.

This role will require you to work on a rota system. Shifts are 8am to 3.30pm or 2.30pm to 10pm and will include weekends.

About You

To be considered for the role of Resettlement and Support Worker you will have:

  • Relevant experience, either paid or voluntary, working with homeless people or rough sleepers
  • An understanding of the causes of, and pathways out of, homelessness
  • Experience of assessment and support systems for vulnerable people, including key working
  • The ability to work with clients who may display challenging behaviour and that have complex needs
  • Basic knowledge of appropriate legislation, including welfare benefits and housing law
  • Basic knowledge of health and safety requirements in the workplace
  • Solid IT skills
  • The ability to represent SPEAR appropriately at all times, and work professionally with external agencies
  • An understanding of confidentiality needs within the organisation and the ability to apply them
  • The ability to manage your time in a busy and pressurised environment


For more information about the role please see the Job Description below.

Your Benefits

Health & Wellbeing:

  • 24-hour access to confidential counselling services (EAP)
  • Free wellbeing sessions
  • Enhanced maternity and paternity leave
  • A pension scheme after three months of service
  • Yearly eye-care vouchers


Work/life balance

  • 34 days’ holiday (inclusive of bank holidays) increasing with length of service
    – Flexible working
    – Free moving house day



    – Cycle to work
    – An interest-free season ticket loan
    – Staff interest-free loan
    – Free parking (at some sites)

SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.